Sym Optic

FAQ

Product

Who can wear Sym glasses

Is it true that Sym lenses are symmetrical so suitable for the left and right eye?

What is special about the SymLens concept?

How do I insert the lenses in my frame(s)?

Where else can I buy Sym Glasses?

Is there a UV protection?

For which pupil distances are the lenses suitable?

Orders

Is it possible to purchase Sym lenses or Sym frames individually?

Can I order glasses without prescription?

I sent a wrong order. Can I change it afterwards?

How does it work for our French customers

Shipping

How long does the delivery take?

Do I get a tracking number?

How much does shipping cost?

Return & Refund

How do I cancel an order?

What is the return policy?