Sym Optic

Satisfaction warranty

With you until you are 100% satisfied!

 

OPTIMAL VISION

Thanks to their excellent quality, our interchangeable lenses provide optimal support for each eye and improve vision without prior examination.

 

NOT PERFECT YET

No worries! It can happen that the correction or the lenses do not harmonize perfectly with your eyes. If you are not 100% satisfied, you can use our free exchange service. We will be with you until the wearing comfort is optimal.

 

CUSTOM PRESCRIPTION

If your dioptrie is outside -4 and +4 we will order customized lenses perfectly adapted to your needs. Just mention it while placing order when you select your glasses and upload your prescription. 

 

ASTIGMATISM 

Please note that these are single vision lenses and deviations such as astigmatism are not supported by our single vision lenses.

 

WARRANTY

Our glasses are guaranteed for one year with the possibility of extending the guarantee to two years.

 

DELIVERY

All our orders are delivered within 2-3 days!

 

EXCHANGE PROCESS

If you experience a visual impairment outside the range of -4.00 to +4.00 or you feel that your vision is not optimal with our lenses.

 

  1. Fill in the document for the free exchange of lenses with the values of your glasses pass

 

  1. Send the glasses back to this address:

Sym Optic Ltd.

Rheinsbergerstrasse 75

10115 Berlin

Germany

 

  1. We will process your request as quickly as possible and have lenses made to fit your eyes individually.

 

  1. As soon as the new glasses are ready, we will ship them directly to you.