Sym Optic

Return & Shipping

  

Delivery

The average delivery time of our glasses is 10 to 15 days. 

Exchange process

1. Send us an email at info@sym-optic.com
2. Please tell us in a few words the reason of the return and which part of the order you are sending back.
3. Send the products back to us at this address :

Sym Optic Ltd.

Rheinsbergerstrasse 75

10115 Berlin

Germany 

4. Once we receive the package we will proceed to the refund.

 

1. Send us an email at info@sym-optic.com

2. Let us know precisely which part of the order you wish to exchange, the reason why and what replacement product you are interested in.

3. Send the products back to us at to the same address

4. Once we receive the package we will proceed to the exchange.